Shipping & Returns

Shipping Policy

American BioFit currently ships only to valid addresses within the United States. We do not currently offer international shipping.

Order Processing

Orders are typically processed within one to three business days after payment has been successfully completed and the order has been accepted.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing may take longer because of product availability, payment verification, address issues, severe weather, holidays, increased order volume, or carrier disruptions.

American BioFit reserves the right to decline or cancel an order for legal, regulatory, inventory, fraud-prevention, payment-processing, or policy-compliance reasons. If we cancel a paid order, a refund will be issued to the original payment method.

Shipping Charges

Standard shipping is currently provided free of charge unless a different shipping charge is displayed before payment is completed.

Tracking Information

When tracking is available, it will be sent to the email address or mobile number provided with the order.

Tracking information may take 24–48 hours to update after a shipping label is created. Creation of a shipping label does not necessarily mean the carrier has taken possession of the package.

Delivery Estimates

Delivery dates are estimates and are not guaranteed. American BioFit is not responsible for delays caused by carriers, severe weather, natural disasters, service interruptions, or other circumstances outside our reasonable control.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

Contact us immediately if you discover an address error. We will make reasonable efforts to correct it before shipment, but an address cannot always be changed after an order enters processing.

American BioFit is not responsible for packages that are delayed, lost, or returned because the customer provided an incorrect or incomplete address.

If a package is returned as undeliverable, additional shipping charges may apply before it can be resent.

Missing Packages

If tracking shows that a package was delivered but you cannot locate it:

1. Confirm the shipping address on your order.
2. Check around the delivery location and with household members.
3. Check with neighbors, building management, or mailroom personnel.
4. Allow one additional business day.
5. Contact the shipping carrier to request an investigation.

American BioFit will make reasonable efforts to assist with a carrier claim. Replacement or reimbursement is not guaranteed when carrier records confirm delivery to the address supplied by the customer.

Refund and Return Policy

Because of product-integrity, storage, safety, and chain-of-custody considerations associated with research products, all sales are final except for damaged, defective, missing, or incorrect items.

Final-Sale Items

We do not accept returns or provide refunds for:

• Changes of mind or customer remorse
• Products ordered by mistake
• Products that are no longer wanted or needed
• Products that have been opened, handled, used, altered, reconstituted, relabeled, or improperly stored
• Shipping delays outside our reasonable control
• Orders delivered to the address supplied by the customer
• Misunderstandings concerning the research-only nature of a product

This policy does not limit any consumer rights that cannot legally be waived.

Damaged, Defective, Missing, or Incorrect Items

Inspect your order promptly after delivery.

If an item arrives damaged or defective, is missing from the shipment, or is different from what you ordered, contact American BioFit within three calendar days after delivery.

Include:

• Your name and order number
• A description of the problem
• Photographs of the product
• Photographs of the shipping package and label
• Photographs showing visible damage or incorrect contents

Keep the product, packaging, shipping box, and label until the claim has been reviewed. Do not return or discard an item unless American BioFit provides instructions.

Available Resolutions

After reviewing an eligible claim, American BioFit may:

• Replace the affected item
• Send the correct item
• Issue store credit
• Issue a partial refund
• Issue a full refund for the affected item

The appropriate resolution will depend on product availability, the circumstances of the claim, and applicable law.

Approved refunds will be issued to the original payment method. Your financial institution may require several business days to post the refund.

Unauthorized Returns

Do not mail or return a product without written authorization from American BioFit.

Because product integrity cannot be verified after an item leaves our control, unauthorized returns may be refused and may not qualify for replacement, credit, or refund.

Order Cancellations

Contact us immediately if you need to request a cancellation.

An order may only be canceled if it has not entered processing, fulfillment, or shipment. We cannot guarantee that an order can be canceled after it has been submitted.

Research-Use Products

All products sold by American BioFit are intended strictly for laboratory, analytical, and research purposes. They are not intended for human or veterinary use, consumption, injection, ingestion, diagnosis, treatment, cure, mitigation, or prevention of any disease or medical condition.

Contact Us

For shipping questions or to report an order problem, contact:

American BioFit
Email: support@americanbiofit.com
Website: https://americanbiofit.com